There are two main ways to pay for mobile phone service. Most companies offer a choice of plans within each of these categories, so you can select the one that best suits your needs.
The key thing to consider is how you expect to use your mobile phone:
Be wary of making comparisons using the Effective Rates quoted by the various companies. The Effectives Rates they quote apply only if you use exactly the number of call minutes that are included with each plan. If you use more or less than this number of minutes, your effective rate may be much higher.
If many of your calls are international, to subscribers of another network, or to other premium services, make sure that you find out the costs for these. They may not be covered by the minutes included with your monthly subscription.
Check the cost of additional services that you may wish to use such as voicemail, text messaging and data services.
Is a deposit required, and if so how much?
Do you have to pay a penalty if you subsequently wish to change your plan, or move to a different supplier?
Additionally, you might want to think about how much it will cost others to call you, whether they are your friends, family (especially if you pay their bill) or customers. Whether they are calling from a fixed line or a mobile phone, what they pay may depend on your choice of mobile network.
Liberalisation and competition bring many benefits: lower prices, better customer service, wider range of services and greater consumer choice. However, more choice makes it more difficult for the individual to decide what is best for them. No one can tell you which is the “best buy” for you. It depends upon how you use your phone.
Selecting a mobile telephone plan results in a significant financial commitment. Make your decision with the same care as you would take for any major consumer purchase. Carefully read all forms and promotional material including all of the small print before signing up for telephone services.
Companies compete for your telephone business. Use your buying power wisely and shop around. If you do not understand their marketing material or contracts, ask the company to explain. If you think the material, or the answers you get, are incorrect or misleading, tell the ICT Authority.